FAQ - Pay

FAQ Cards

Receipt of my Visa Debit card

Receipt of my Visa credit card

Visa credit card services

Card problems (debit or credit)

Other frequently asked questions on cards (debit or credit)

3D Secure

IBAN & BIC/SWIFT

What are instant payments?

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business

 

My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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