The LuxTrust Token will stop working on 31/12/2024.
Please install the LuxTrust Mobile app so you can continue using My ING after that date.

LuxTrust Mobile. Stop searching for your token.

It has happened to all of us: you take out your phone to quickly do a payment in My ING and you realise you do not have your token on you. With LuxTrust Mobile this is a problem of the past!

From now on, wherever you go, your token goes with you.

What is LuxTrust Mobile?

Simply said, Luxtrust Mobile is the mobile version of your LuxTrust token.  You digitise your token on your smartphone.
With this mobile version you can do everything you can do with your physical token.

Why use LuxTrust Mobile?

The 'LuxTrust Mobile' app will soon replace the LuxTrust token as a means of connection on My ING. Don't wait any longer and download the app.

It is easier to use and free of charge!

You always have it with you.

For added security, LuxTrust Mobile gives you an indication of the amount of the transfer, the type of action (authentication, payment, new beneficiary, transfer, message) and more information for the transaction you want to confirm.

LuxTrust Mobile is completely integrated in My ING. You can use it to login to My ING and validate transactions on your PC or in the My ING App.

How to install and activate LuxTrust Mobile?

1.      Prepare your Token or your LuxTrust codes (User ID and Password)

2.      Download the app

3.      If you have a LuxTrust Token:

3.      If you don't you have a LuxTrust token:

Your LuxTrust Mobile application is now ready for use with My ING.

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business

 

My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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